When registering with us for the first time or when making a reservation please know you will not get an automated response from our system that we have received your registration or your reservation. We have chosen to do this process manually to where you know one of our team members has reviewed your registration or reservation request. If registering for the first time you do not have to wait for our response before making your first reservation. Once we have reviewed the registration or reservation you will receive an email from us stating we have approved or denied the request along with any further information that is needed for your pet’s stay.

Thank you for allowing us to take care of your precious pet.